Welcome to trezor.io/start

Why begin at trezor.io/start?

Security first. This is the only official onboarding gateway for Trezor hardware wallets, ensuring you receive verified firmware, authentic software, and protection against phishing or malicious clones.

By using this page, you ensure every step is anchored in verified trust: you download Trezor Suite directly, your device’s authenticity is checked cryptographically, and your recovery procedures remain fully under your control.

• Authentic software downloads only
• Firmware verification and installation
• Guided seed backup & recovery
• Clear security prompts & best practices

Before you begin

To get started smoothly, gather the following:

• A computer (Windows 10+, macOS 10.11+, or most modern Linux)
• A stable, secure internet connection
• A USB cable (typically provided with your device)
• A clean, quiet workspace free of distractions
• Pen and paper (not digital) for writing down your recovery seed

Important safety reminders:

• Never type your recovery seed into a website or share it with anyone.
• Always ensure the URL is https://trezor.io/start — avoid mimics or fake sites.
• Trezor support will never ask for your seed or private key.

Step-by-step setup guide

1. Visit trezor.io/start

Open your browser and go to https://trezor.io/start. From there, follow prompts to choose your device model (e.g. Trezor One or Model T) and begin the onboarding flow.

2. Download and install Trezor Suite

You’ll see options to download the Trezor Suite desktop app (Windows, macOS, Linux) or use the web version (when available). The desktop version tends to offer full features and optimized performance.

3. Connect your Trezor device

Attach the Trezor using the USB cable. The Suite should detect the device and guide you to the next steps. If the device prompts “Welcome — go to trezor.io/start,” you're on the correct path.

4. Install or update firmware

Your Trezor may ship without firmware or require an update. Follow prompts:

1. Select “Install firmware” or “Update firmware” in Trezor Suite.
2. Confirm the update on your Trezor’s screen.
3. Wait while the device reboots and applies the update.
4. Reconnect the device to continue.

5. Verify device authenticity

After firmware installation, your Trezor runs a cryptographic authenticity check to guard against counterfeit clones. Confirm on-device messages before proceeding.

6. Create a new wallet or recover an existing one

At this stage, you’ll choose between:

• Create a new wallet: If you're starting fresh, this generates a brand‑new recovery seed.
• Recover wallet from seed: If you already have a seed, you can restore it to regain access to your accounts.

7. Backup your recovery seed

This is the most critical part:

• Your Trezor will display a 12‑ or 24‑word recovery seed (often 24 words for highest security).
• Write each word in order onto the physical seed card provided.
• Never store this seed digitally or take photos of it.
• After writing, you’ll be prompted to confirm some words on the device to verify accuracy.

8. Set a PIN

The PIN guards against unauthorized physical access. Use the randomized on‐screen keypad to enter your PIN via clicks (not typing). You’ll confirm it by entering it again.

9. Activate your coins / complete setup

Once your device is secured, you can choose which cryptocurrencies you’d like displayed in your dashboard. After that, click “Complete setup” and access Trezor Suite fully.

10. Explore your wallet dashboard

Inside Trezor Suite, you can now:

• Send and receive crypto
• Monitor balances and transaction history
• Exchange or swap assets within the app (where enabled)
• Use advanced features (e.g. passphrase mode, coin control, Tor, integrations)

Security best practices

Maintaining security is an ongoing responsibility. Below are essential practices to keep your crypto safe:

• Never share your recovery seed or PIN. Trezor support will never request them.
• Use a passphrase. This optional extra word adds a hidden layer of wallet protection—even if your seed is compromised.
• Update firmware regularly. New releases often reinforce protection against evolving threats.
• Verify everything on your Trezor device screen. Addresses, amounts, and actions must be confirmed physically.
• Practice “cold storage” discipline. Store the device and seed in separate, secure locations (e.g. safe deposit box, fireproof safe).
• Beware of phishing. Only use trezor.io/start for setup, and double-check URLs, especially when following external links.
• Don’t store seed digitally. Not in a cloud, note app, screenshot, or email. It defeats the hardware security model.
• Backup redundancy. For high-value wallets, consider multiple geographically separated backups (not copies in the same place).

If at any point you suspect compromise — immediately move your funds to a new, freshly initialized wallet with a brand‑new seed. Never reuse a seed that may have been exposed.

Troubleshooting & FAQs

My device shows “Go to trezor.io/start” — is that normal?

Yes — this may happen if the device lacks firmware or has been reset. Visiting trezor.io/start lets you reinstall firmware and either recover your wallet or reinitialize. :contentReference[oaicite:0]{index=0}

Why isn’t my device recognized?

• Try a different USB cable or port.
• Make sure Trezor Suite or Trezor Bridge is installed/updated.
• Close conflicting apps or browser tabs.
• Restart your computer and reconnect the device.

Can I use web vs desktop version?

The desktop Suite generally provides full feature access and stability. The web version is convenient but may require Trezor Bridge for certain browsers. :contentReference[oaicite:1]{index=1}

What if the setup process fails?

Don’t panic. If firmware fails or the onboarding process errors out:

• Reboot the device and try again
• Reconnect via a different port or machine
• Check for updates to Suite or Bridge
• If persistent, you can wipe and reinitialize, then restore via your seed

Is it safe to recover my wallet via trezor.io/start?

Yes — the recovery flow is built into the onboarding process. You’ll only reveal your seed on the device itself, never into a website. Always confirm steps on the Trezor screen. :contentReference[oaicite:2]{index=2}

What if I forget my PIN?

If you forget the PIN, the only option is to wipe the device and restore via your recovery seed. That’s why safe storage of your seed is vital.

Which cryptocurrencies are supported?

Trezor supports a wide range of coins and tokens, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many ERC‑20 / EVM-compatible tokens. Your full list of supported assets is available in Trezor Suite. :contentReference[oaicite:3]{index=3}

After setup: What to do next

• Send a small test transaction to confirm everything works.
• Label accounts and organize your wallet for clarity.
• Enable advanced features like passphrase mode or hidden wallets.
• Explore integrations (e.g. Web3, DeFi, exchanges) securely via Trezor Suite.
• Bookmark trezor.io/start or add it to your trusted sites.